Submit a request – Bittrex Support

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Your email address

Subject

Please provide a short description of your issue.

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Email associated with your account

Please provide your account email.

I am requesting to add fiat trading to my existing account(s). I have identity verified my account(s) by uploading a selfie and government ID, and I am operating in a qualified location

Fiat (US Dollar) Trading: Do you want your Bittrex account(s) enabled for 1) USD trading only or 2) USD trading, deposits, and withdrawals by adding a bank account?

Bittrex accounts enabled for fiat (USD) trading can trade USD and cryptocurrency. To enable your account for USD deposits and withdrawals Bittrex must add your bank account. If you are approved for USD trading but your bank account is not added you will not be able to deposit or withdraw USD. In that case, to withdraw USD accumulated through trading activities you can sell that USD into cryptocurrency and then withdraw that cryptocurrency.

Is the account(s) you want enabled for fiat transfers a 1) Personal Account or 2) Approved Corporate Account?

Your company legal name

Only enter the full legal name of the corporation/institution/organization/entity you represent.

Please enter the name of your bank

Name of your financial institution

Please provide your IBAN/bank account number

Please enter your routing number (US) or SWIFT code (International)

Enter Your Bank's Address Line 1 (Street Address - 35 Character Maximum)

For example, enter Bank of America's branch address into this field, not your company or personal address. Do not enter any other information into this field. Text entered over 35 characters will be not be saved.

Enter Your Bank's Address Line 2 (Only enter City, State, and Country - 35 Characters Maximum)

For example, enter Bank of America's branch address into this field, not your company or personal address. Do not enter any other information into this field. Text entered over 35 characters will be not be saved, only enter City, State, and Country info into this field.

Please provide beneficiary name

The beneficiary name must be exactly the same as the Bittrex account holder's name. We do not accept third-party bank accounts. Joint bank accounts are acceptable with proof of bank documents.

Enter the Beneficiary Address Line 1 on Your Bank Account (Street Address - 35 Character Maximum)

This is your personal or corporate address that is associated to your bank account. Do not enter any other information into this field. Text entered over 35 characters will be not be saved.

Enter the Beneficiary Address Line 2 on Your Bank Account (Only enter City, State, Country info - 35 Character Maximum)

This is your personal or corporate address that is associated to your bank account. Do not enter any other information into this field. Text entered over 35 characters will be not be saved. Only enter in City, State, Country information into this field

Does your bank require intermediary bank instructions for Bittrex to properly send your withdrawal? (optional)

Most US banks and international banks that use SWIFT codes do not require intermediary instructions in order for Bittrex to send withdrawal wires back to you

Bank 1 Intermediary Bank: Bank Name(optional)

Only Enter If Required To Process Withdrawals From Bittrex to Your Bank Account. Do not enter any other information into this field.

Bank 1 Intermediary Bank: Routing Number or SWIFT Code(optional)

Only Enter If Required To Process Withdrawals From Bittrex to Your Bank Account. Do not enter any other information into this field.

Bank 1 Intermediary Bank: Account Number(optional)

Only Enter If Required To Process Withdrawals From Bittrex to Your Bank Account. Do not enter any other information into this field.

Bank 1 Intermediary Bank: Address 1 (Street Address - 35 Character Maximum)(optional)

Only Enter If Required To Process Withdrawals From Bittrex to Your Bank Account. Do not enter any other information into this field. Text entered over 35 characters will be not be saved.

Bank 1 Intermediary Bank: Address 2 (Only enter City, State, Country - 35 Character Maximum)(optional)

Only Enter If Required To Process Withdrawals From Bittrex to Your Bank Account. Do not enter any other information into this field. Text entered over 35 characters will be not be saved. Only enter City, State, Country data into this field

Enter your full legal name here to represent that you enter into these Terms (or for corporate accounts you represent you have the authority to enter into these Terms on behalf of your organization)

Please enter your own name into this field (e.g. "John Mark Smith"). DO NOT ENTER YOUR COMPANY NAME INTO THIS FIELD.

Bittrex must confirm you are operating outside the US or in a specific US state. Confirm your identity document already provided to Bittrex lists a qualified, otherwise please attach proof of new residency(optional)

For example, if the ID you uploaded during signup was a Oregon or Hawaii drivers license but you have since moved to California or outside the US. Please attach copy of that new ID. If you have a passport on file and no associated address in qualifying location, we will also need copy of your state ID to prove state residency. Additional qualifying proof with your name on it includes: Utility bill (water bill, electricity bill, etc.), lease, mortgage bill, or state tax payment with address showing.

Bank Account Ownership Attachment: Have you attached an account statement (or other document issued by your bank) showing bank name, bank address, account name, and account number from each bank account you want added?(optional)

The attached document from your bank must show your account number, bank name, bank address, and most importantly your bank account name. If possible, please show bank routing number as well, as this will help ensure the right routing (ABA or SWIFT) number is recorded. We do not need to see any balance, transaction, or other personal information. Please feel free to redact that information from any statements you send us. The intent is to confirm you have control of the account and we have your account number and routing number logged correctly.

Attachment: Proof attached (e.g. office lease) operations in AL, AK, AR, AZ, CA, CO, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, ME, MD, MI, MN, MO, MS, MT, NC, ND, NH, NJ, NM, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY?(optional)

Proof can be any one of the following that has your company name or personal name and address proving operations. Examples include: 1) Office space lease with address listed 2) Utility bill (water bill, electricity bill, etc.) with address listed 3) Payroll or personnel tax payment in a country (if outside US), county or state (if inside the US) 4) If inside the US, state registration or other license with address visible Proof NOT acceptable includes: 1) Articles of incorporation or other organizing documents 2) P.O. Box addresses 3) (If inside the US only) payment of non-personnel federal, state, or county taxes

Do you have any feedback regarding Bittrex USD trading, or if documentation was requested is there a reason why you didn't attach? Please describe. If no, type "NO" in the box below.

Attachments(optional)

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