Account Troubleshooting

Account Status

• Account disabled
• Closing your Bittrex account
• Why is my account disabled?

Email Issues

• Not Receiving Emails from Bittrex
• Why am I unable to receive the confirmation email for withdrawals?
• Not receiving email from Bittrex

Two-Factor Authentication (2FA) Issues

• Issues with Two-Factor Authentication (2FA)

Verification Issues

• Device Verification Failed error
• Identity Verification troubleshooting tips and why it's important to identity verify
• Identity Verification Troubleshooting Tips

Unsupported Location

• Important information for Bittrex customers
• Important changes affecting all Vermont customers 
• Important information for Connecticut customers
• Important information for New York customers
• Important information for Hawaii customers

Other

• Login and whitelisting issues
• Error Codes - Troubleshooting common error codes
• Account hacked/unauthorized login
• Login issues with captcha or "500 uh oh something went wrong"