Add/Remove your bank account from Bittrex for ACH transactions

ACH_Deposit.png

 

To deposit Fiat (USD) via Bank (ACH) transfer to your Bittrex account, you will need to connect your bank account.

How to

Add your bank account to Bittrex

To connect your bank account to your Bittrex account for ACH transactions, make sure 2FA is enabled on your account and follow these steps on mobile or web:

IMPORTANT!

The name on the bank account must match the name on your Bittrex account.

Some customers may need to re-connect their bank account to your Bittrex account every 30 days, as it will show "Validation Required" next to the bank name in the drop-down list for deposits and withdrawals.


Mobile Web
  1. Open the Bittrex app and tap More > Log In and enter your credentials.

  2. Tap More > Bank Accounts > Add bank account.
  3. Tap Add Bank Account again.

  4. Tap Continue and follow the onscreen instructions using our Plaid integration.

  5. Search for and select your bank.

  6. Tap Continue, and you will be brought to that bank's page to authenticate. Follow the onscreen instructions, which should include logging into your bank's website, then receiving and entering an authentication code.

  7. Your bank's web page will then ask you to select the account you wish to connect to Bittrex, and to select additional information to share. Then tap Continue.

  8. Tap Continue.

  9. Read the Terms and Conditions, check the box, and tap Connect account information.

  10. Plaid will then ask you to select your desired bank account and tap Continue.

  11. Plaid will confirm the connection was successful. You can then tap Continue and be redirected back to Bittrex.
  12. Wait a moment while your bank account is verified and tap Continue.
  13. Your bank is now connected! If you would like to make a deposit via Bank (ACH) transfer, please refer to this article.

    BUS_add_bank_on_mobile.gif
Remove your bank account from Bittrex

To remove your connected bank account from your Bittrex account, follow these steps on mobile or web:

Mobile Web
  1. Open the Bittrex app and tap More > Log In and enter your credentials.

  2. Tap More > Bank Accounts > Edit.

  3. Tap the Delete  streamlinehq-interface-delete-bin-5-interface-essential-50.png  icon next to the bank you wish to remove.
  4. Tap Remove Bank Account.

    BUS_-__Remove_bank_account_on_mobile.gif

 

Once your bank account is connected to your Bittrex account, you can use it to buy crypto!


Troubleshooting

I don't see my bank on the list of available banks.
This means that your bank is not eligible for ACH transactions at this time and you will need to use another deposit/withdraw method, such as wire transfer or debit card:


streamlinehq-shopping-bank-investing-and-banking-free-vector-samples-50.png  Wire transfer: If you have not made any wire transactions previously and you are looking to deposit via wire transfer, the instructions can be found here. If you have not made any wire transactions previously and you are looking to withdraw via wire transfer, you will need to submit a fiat application.

streamlinehq-money-atm-card-1-money-shopping-50.png  Debit card: Deposits from debit cards are supported, but withdrawals to debit cards are not supported.


For more information on other transaction types, please visit this article.
I found my bank on the list, but it says it's not supported.
Your bank may not be supported by Plaid. It is also possible that they are supported by Plaid, but are unable to do business with cryptocurrency exchanges or services.
I am having trouble verifying my credentials though Bittrex.
  • Double check that you have selected the correct bank from the list.
  • Be sure to use the correct login credentials for your bank.
  • Confirm that your login credentials for your bank are valid by logging into your bank's website from a secure browser.
  • It is possible that your financial institution requires you to acknowledge, through your online banking account, that you are using your banking information with third party apps.
Specific Error Message
Error message received What it means/Resolution
Couldn't connect to your institution. This error code appears when Plaid is unable to complete the linking process between Bittrex and your bank. This can happen for a number of reasons, so it is best for you to contact us directly so we can investigate.

If you need to make an immediate deposit in the meantime, we would suggest trying to link a different bank or using a different deposit method.
Username or password incorrect.

Confirm that your login credentials for your bank are valid by logging into your bank's website from a secure browser.

Username incorrect. This error code appears if you updated your username associated with your online banking account after the account was linked to your Bittrex account. Try removing the bank from your Bittrex account and add it again using your updated username.
Action required with your account. Requirements for linking an account vary between banks. Some require certain steps to be met before the account can be linked. To confirm this, try contacting your bank directly, or logging into your online banking account from a secure web browser to look for settings that allow you to share your data.
Your account settings are incompatible.

There may be certain account settings from your bank that prevent Bittrex from establishing a connection with them. Please contact us directly so we can investigate.



If you are still having trouble or have any questions, please contact Bittrex support so we can help.

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