Verify your identity

identity-verification-1.png

After you have successfully created your account, you will need to verify your identity.

Identity Verification is required to open a Bittrex account to comply with "Know-Your-Customer" or "KYC" regulations. It is also extremely important to us at Bittrex for three main reasons:

  • Safety: to protect our users against theft, fraud, and abuse of the Bittrex platform

  • Compliance: to comply with the Bank Secrecy Act, U.S. economic sanctions laws, and other legal and regulatory requirements

  • Ethics: to make sure our services are not used to launder money, support terrorism, commit fraud or other illegal activities 

We pride ourselves on our robust compliance program - your safety is our top priority!

Verify your Identity

You can do this on mobile or web. 

Mobile Web
  1. After creating your account, in the same session, the next page should show "What you'll need for this next step." Scroll down and tap Continue.

    Note:

    If you are returning to the app after a previous session where you created your account but not yet verified your identity, you should see a pop up that says "Wait!..." and you can tap Finish Sign-Up.

    Finish_Sign_Up_on_Mobile_1.png
  2. Select an approved ID type. Expand the next section below for an updated list of supported documents.
  3. Tap Take photo.

  4. Tap Start.
  5. Tap Allow to give the app access to your mobile device's camera.
  6. Take a live photo of the front and back of your ID.
  7. If there are any issues with the photo(s), you will be prompted to take them again. Once you have taken clear photos and the entire ID is visible and readable, tap Confirm.

  8. Tap Start.
  9. Tap Allow to give the app access to your mobile device's camera.
  10. Take a selfie by aligning your face inside of the oval on the screen.
  11. Wait a moment while your ID is verified, then tap Continue.
    WIP_-_perform_identity_verification_on_mobile.gif
Supported Identification Documents
Below is a comprehensive list of all forms of ID you can use to create a Bittrex account:

Country/Region Passport Government Issued ID Driver's License
Afghanistan
Aland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Keeling Islands
Colombia
Comoros
Congo
Congo The Democratic Republic of
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curacao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands Malvinas
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See Vatican City State
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran Islamic Republic of
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea (North)
Korea (South)
Kosovo
Kuwait
Kyrgyzstan
Lao Peoples Democratic Republic of
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab Jamahiriya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia The former Yugoslav Republic of
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia Federated States of
Moldova Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian Occupied Territory
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russian Federation
Rwanda
Saint Barthelemy
Saint Helena Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maartin
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and JanMayen
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan
Tajikistan
Tanzania United Republic of
Thailand
Timor Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela Bolivarian Republic of
Vietnam
Virgin Islands British
Virgin Islands US
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Issues with Identity Verification
Having issues with Identity Verification? We can help with that! Click here to view our troubleshooting guide.

We are so excited to have you as a part of our community, and we thank you for helping us make Bittrex a safe and compliant exchange!

You're almost there - next you will need to add source of funds to your account.

 

Was this article helpful?

Account Setup

My Support Tickets
Log in to your Zendesk account to view your tickets