How to deposit, withdraw, and link accounts with a bank transfer (ACH)

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How to Deposit 

The steps below will help with linking an account and making your initial deposit.   

  1. From the Holdings page, select Bank Account on the right-hand menu (Fund your account) or Deposit next to the coin you wish to deposit.  
  2. On the Bank Account tab of the deposit window that opens up, select Get Started.
    • If you do not have 2FA enabled on your profile, you will be asked to enable it before proceeding.
  3. Follow the integrated bank verification flow to add and verify your banking credentials. 
  4. After your bank is verified and linked, select the amount you want to deposit or purchase.  
  5. Review and confirm deposit or purchase details.
  6. Your deposit will be instantly available for trading!

 

How to Withdraw

Follow the steps below to initiate a bank transfer to a personal account.  

  1. From the Holdings page, click the Withdraw link attached to your USD wallet.  
  2. On the Bank Account tab of the withdrawal window that opens up, select Get Started.
    • If you do not have 2FA enabled on your profile, you will be asked to enable it before proceeding.
  3. Follow the integrated bank verification flow to add and verify your banking credentials. 
    • You may also use a previously added bank account. 
    • Keep in mind that the amount available to withdraw may differ from your overall USD holdings.  
  4. After your bank is verified and linked, review your withdrawal details.  
  5. Confirm your withdrawal and enter in 2FA code. 
  6. Your USD is on the way!

 

How to remove your saved banking accounts  

  1. From the Holdings page, select Bank Account on the right-hand menu (Fund your account).
  2. On the Bank Account tab of the deposit window that opens up, click on the list of banks you currently have linked.
  3. Click on the delete icon to the right of the bank account you want to remove.
  4. Confirm the removal by clicking Remove bank account in the confirmation window.

 

Mobile app

How to Deposit 

The steps below will help with linking an account and making your initial deposit which has no fees and is available immediately.   

  1. From the Holdings page, select Deposit.
    • If you do not have 2FA enabled on your profile, you will be asked to enable it before proceeding.
  2. From the integrated bank verification flow, select your banking institution.  
  3. Add your bank account.  
  4. Enter and confirm your banking credentials.  
  5. After your bank is verified and linked, select the amount you want to deposit or purchase. 
  6. Review and confirm deposit or purchase details.
  7. Your deposit will be instantly available for trading!  

 

How to Withdraw (w/ 2FA enabled)  

Follow the steps below to initiate a bank transfer to a personal account.  

  1. From the Holdings page, select the USD wallet.
  2. Tap the Withdraw button, fill in the amount, and select your bank account. 
  3. Confirm your withdrawal details and enter 2FA. 
  4. Your USD is on the way!  

 

How to remove your saved banking accounts  

  1. On the Account tab, select Bank Accounts. A list of linked accounts will appear.  
  2. Click the trashcan icon next to account you want to remove. 
  3. Confirm the removal by clicking Remove bank account in the confirmation window.

 

If the above instructions were not helpful for your situation, please review commonly asked questions about the bank transfer (ACH) program here. 

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