Bittrex Credits Terms of Service


Effective Date: March 9th, 2020


These Bittrex Credits Customer Rewards Program Terms ("Rewards Terms") apply to your access to and participation in the Bittrex Credits Customer Rewards Program ("Rewards Program"), which is operated by Bittrex, Inc. or its affiliates, (collectively, "Bittrex", "our", "us" or "we"). These Rewards Terms do not alter in any way the terms or conditions of any other agreement you may have with Bittrex for other products and services. In addition, these Rewards Terms complement and incorporate by reference the Bittrex Terms of Service ("Terms of Service"). In the event of any conflict between the Terms of Service and these Rewards Terms, the Rewards Terms will control. Capitalized terms that are used but not defined in these Terms have the meanings assigned in the Terms of Service. Any reference to the “Services” in the Terms of Service shall be deemed to include the Rewards Program.

Bittrex reserves the right to change, modify and/or eliminate the Rewards Program and/or all or any portion of these Rewards Terms or any policy pertaining to the Rewards Program at any time and in its sole discretion, including our right to discontinue or change the benefits or change the expiration date of Bittrex Credits (defined in Section 3) received under the Rewards Program, merge the Rewards Program with another rewards program, or to adjust how rewards points are earned, calculated or redeemed.  If we make changes, we will post the amended Rewards Terms to the Site and update the "Effective Date" above.  We may also attempt to notify you in other ways.  Unless we say otherwise, the amended Rewards Terms will be effective immediately and your continued participation in the Rewards Program after the amended terms are posted will confirm your acceptance of the changes.  If you do not agree to the amended Rewards Terms, you must stop participating in the Rewards Program.

1. Eligibility

You must be a resident of the United States (including residents of U.S. Territories) and satisfy the eligibility requirements set forth in the Terms of Service to participate in the Rewards Program.  Current Bittrex employees and contractors, and immediate family members of current Bittrex employees and contractors, are not eligible to participate in the Rewards Program.

2. Privacy

Please review our Privacy Policy, which also governs your visit to the website, to understand our practices. 

3. Program Description

The Rewards Program is a customer rewards program enabling users to earn rewards points ("Bittrex Credits") by trading on  Participants may also earn Bittrex Credits by participating in Promotional Activities (defined in Section 5) that may be offered through the Rewards Program from time to time.  Participants of the Rewards Program may use accumulated Bittrex Credits towards paying any commission fees arising from a trading cryptocurrency and they may also redeem Bittrex Credits for other purposes as determined by Bittrex.

4. Joining the Rewards Program

There are no membership fees associated with the Rewards Program.  Upon logging into your Bittrex Account and clicking “Got it” in the Bittrex Credits modal, you will be enrolled in the Rewards Program. If you do not wish to participate in the Rewards Program, you may opt out by submitting a request to our Customer Support.

 Once enrolled in the Rewards Program, you can view and track your Bittrex Credits through your Bittrex Account or as we may otherwise determine. 

5. Earning Bittrex Credits

Trades.  In order to receive Bittrex Credits for a trade, you must place your trade on while you are logged into your Bittrex Account that is associated with your Rewards Program account.  You will earn Bittrex Credits based on the current United States Dollar (USD) value of the total amount of actual commission fees you paid for your trade at the time of the trade after any discounts or any promotional offers are taken into consideration at the rate of one (1) Bittrex Credit for each One Dollar ($1.00) of commissions fees you pay on For example, if you purchase Ethereum (ETH) with Bitcoin (BTC), you will pay commission fees in BTC and you will earn Bittrex Credits based on the current USD value of BTC at the time of the trade on Bittrex’s market.  No Bittrex Credits will be awarded for trades where the commissions fees are paid in Bittrex Credits.           

Promotional Activities and Events.  From time to time, we, or others acting with our permission, may offer you opportunities to earn bonus Bittrex Credits, such as by inviting you to engage with Bittrex in special promotional events or activities in exchange for Bittrex Credits (collectively, "Promotional Activities"). Bittrex Credits for participation in Promotional Activities will be awarded as described in the applicable promotional offer and will be subject to any additional terms set forth in the promotional offer. Some Promotional Activities may limit the amount of Bittrex Credits earned per Promotional Activity. Bittrex Credits for eligible participation in Promotional Activities may take seven (7) or more days to be added to your Rewards Program account.

6. Using or Redeeming Bittrex Credits

The Bittrex Credits are promotional, have no cash value, and cannot be used to purchase cryptocurrency. Bittrex Credits can be used only to pay commission fees charged by Bittrex arising from a trade or to obtain other products or services as determined by Bittrex. The exchange rate of Bittrex Credits to commission fees will be determined by Bittrex in its sole discretion and may be changed by Bittrex at any time without notice to you. Your Bittrex Credits and your Rewards Program account are personal to you and may not be sold, transferred (by operation of law or otherwise) or assigned to, or shared with, family, friends or others, or used by you for any commercial purpose. You are responsible for any taxes related to your participation in the Rewards Program.

7. Expiration of Bittrex Credits

Your Bittrex Credits will be maintained in your bittrex account until they are redeemed or expire. if you have not engaged in a qualifying account activity for a period of twelve (12) months, your accrued bittrex credits will expire. a "qualifying account activity" is any activity pursuant to which you redeem or earn bittrex credits.

8. Account Suspension and Termination

Without notice to you, Bittrex reserves the right to suspend or terminate your Rewards account and/or your participation in the Rewards Program if Bittrex determines in its sole discretion that you have violated these Rewards Terms, you have more than one (1) account, or that the use of your Rewards account or your participation in the Rewards Program is unauthorized, deceptive, fraudulent or otherwise unlawful.  Bittrex may, in its sole discretion, suspend, cancel or combine Rewards accounts that appear to be duplicative.  In the event that your participation in the Rewards Program is terminated, you will not be able to redeem any accumulated Bittrex Credits.

9. Contact Us

If you have any questions or if you are dissatisfied with the Rewards Program in any way, please contact our Bittrex Customer Rewards team.





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