Wallet availability changes for U.S. customers

Earlier this year, we announced market availability changes for U.S. customers. As part of this announcement, we communicated what customers can and cannot do with their affected tokens/coins.

Effective today, the previously impacted coins/tokens will become visible in your Bittrex.com wallet if you held a balance at time of delisting. This change does not affect the accessibility of these markets on Bittrex.com and customers will not be able to buy or sell their affected tokens/coins. As such, we highly recommend that customers withdrawal these tokens/coins.  


How to Withdraw?


Customer support

If you need additional assistance, please reach out to https://support.bittrex.com/. 

After logging into support (note: different login/account than Bittrex), select the “submit a request” button in the top right corner or use live chat to connect with an agent. 


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