Earlier this year, we announced market availability changes for U.S. customers. As part of this announcement, we communicated what customers can and cannot do with their affected tokens/coins.
Effective today, the previously impacted coins/tokens will become visible in your Bittrex.com wallet if you held a balance at time of delisting. This change does not affect the accessibility of these markets on Bittrex.com and customers will not be able to buy or sell their affected tokens/coins. As such, we highly recommend that customers withdrawal these tokens/coins.
How to Withdraw?
- Login to https://bittrex.com.
- Click on the Holdings tab, search for the desired token/coin and click the withdrawal icon to open the withdraw dialog and initiate the normal withdrawal process.
- Learn more: https://bittrex.zendesk.com/hc/en-us/articles/360002496171-How-can-I-withdraw-my-coins-
Customer support
If you need additional assistance, please reach out to https://support.bittrex.com/.
After logging into support (note: different login/account than Bittrex), select the “submit a request” button in the top right corner or use live chat to connect with an agent.