Important Information for Hawaii Customers

All trading for Hawaii customers will be halted on July 19, 2019 at 1pm HST with account access disabled on August 30 at 1pm HST. 

Below you'll find some additional information about this process.  

Withdraw Coins/Tokens  

Please follow these steps in order to withdraw your coins and tokens from Bittrex.  You must withdraw your coins/tokens by August 30, 2019 at 1pm HST.  

To withdraw your tokens, please login to https://www.bittrex.com and click Wallets. Next, you will need to search for the wallet and click the withdrawal button to open the withdraw dialog. Then, you will be able to withdraw your balance. Please note if your balance is below the minimum withdrawal amount for the wallet, you will not be able to withdraw it. Details: https://bittrex.zendesk.com/hc/en-us/articles/115000198452  

Customer Support 

If you need additional assistance, please reach out to https://support.bittrex.com/After logging into support (note: different login/account than Bittrex), select the “submit a request” button in top right corner or use live chat to connect with an agent. 

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