Identity Verification step by step

We at Bittrex are excited to see such a large increase in traders registering with us. In a largely unregulated industry, we pride ourselves on our robust compliance program. One important component of this program is for all users to complete Identity Verification on their account. Identity Verification helps protect Bittrex users from theft, fraud and prevents abuse of the Bittrex platform.

It is also important for users to know that Bittrex must comply with the Bank Secrecy Act, U.S. economic sanctions laws, and other legal and regulatory requirements. We take these compliance obligations seriously, and Identity Verification helps Bittrex comply with these laws and requirements. We are committed to making sure our services are not used to launder money, support terrorism, commit fraud or other illegal activities, and we appreciate your assistance in this manner.


Performing Identity Verification

1. In order to Identity Verify your Bittrex account, log in to your account at and click Account in the upper right corner.

2. Go to Identity Verification on the left-side menu then click Start Verification.

Note: Accounts that are not verified cannot withdraw funds.

3. After clicking Start Verification you will see the following page:

This process requires you to take photos of your official government identification and a selfie (face photo) to verify your identity. 

Uploads of photos are not compatible. You must use a device that has a camera to take photos when prompted. If you are on a computer without a camera, please select the Issuing Country/Region and ID Type. The next page will prompt you to submit your ID, to which you can select Switch to mobile? to continue on your mobile device. Choose the option that works best for you (email, QR code, copy link) to continue on your mobile device. By submitting a selfie, users may avoid the primary reason people encounter identity verification delays.

Note: Please make sure to keep your web page open while using your mobile device. 

4. Once submitted it will take a few minutes for the system to process your information, ID, and photo. If your verification is approved, you will be directed back to the Identity Verification screen with the message "You identity has been successfully verified."


If there are errors or issues with the verification process, please refer to the support article, Identity Verification Troubleshooting Tips or submit a support ticket for further assistance.

Thank you for taking the time to Identity Verify your account. Your security is our number one priority at Bittrex.

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