For Alaska Residents Only:
Please note that this license does not cover the transmission of virtual currency. If you have an issue with Bittrex’s site or services, please first file a support request at https://support.bittrex.com . You may write to Bittrex at 701 5th Ave, Suite 4200, Seattle, Washington 98104.
If your issue is unresolved by Bittrex, Inc. at 206-413-8559, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
Connecticut
Connecticut residents are not permitted to be customers. See our Terms of Service, section 2.2.
Florida
BY GRANTING BITTREX A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.
- U.S. currency is legal tender backed by the U.S. government.
- Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.
- The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.
- Holding digital and virtual currencies carries exchange rate and other types of risk.
POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISER REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.
If you have a question or complaint, please contact https://support.bittrex.com/hc/en-us
Hawaii
Hawaii residents are not permitted to be customers. See our Terms of Service, section 2.2.
Louisiana
Bittrex, Inc. is licensed by the Louisiana Office of Financial Institution as a money transmitter. Please note that this license does not cover the exchange or transmission of virtual currency.
Maryland
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Bittrex, Inc. (License No. 12-1544336 and NMLS ID: 1544336) by contacting the Commissioner's office at: 1100 North Eutaw Street, Suite 611, Baltimore, Maryland 21201 or (888) 784-0136.
Minnesota Disclosure
Bittrex warns its users to watch out for phishing scams or other kinds of fraud. If you believe that your Bittrex Account has been accessed without your authorization or if you’ve otherwise been a victim of fraud, for the fastest response please contact the Bittrex Fraud Reporting Hotline by dialing +1(833)247-1844. You can also file a support request at https://support.bittrex.com, or use our live chat function found there. You may write to Bittrex at 701 5th Ave, Suite 4200, Seattle, Washington 98104.
New York
New York residents are not permitted to be customers. See our Terms of Service, section 2.2.
Tennessee
Please note that this license and the required surety bond do not cover the transmission of virtual currency. Bittrex is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency.
Vermont
Vermont residents are not permitted to be customers. See our Terms of Service, section 2.2.
Virginia
Bittrex, Inc. is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency (Bitcoin).
Washington State
- A schedule of all fees charged by Bittrex is here: https://bittrex.zendesk.com/hc/en-us/articles/115003684371-BITTREX-SERVICE-FEES-AND-WITHDRAWAL-LIMITATIONS
- The products and services provided are not insured or guaranteed by an agency of the United States.
- As noted in our Terms of Service, the transfer of virtual currency is irrevocable. All trades are final. Our cross-chain deposit policy can be found here: https://bittrex.zendesk.com/hc/en-us/articles/115000961172-Bittrex-s-Crosschain-Recovery-Policy
- As noted in our Terms of Service, you are exclusively responsible for ensuring the security of your account, your own trades, trade cancellations, deposits, and withdrawals and are responsible for any errors or liabilities incurred therein. In the event of such errors, you should contact us as soon as possible and we will attempt to assist, but make no representations that we will be able to correct such mistakes.
- Fraudulent transactions may result in the loss of your money with no recourse.
| State | License Information | State Contact Information |
| Alabama | Sale of Checks License, SC 618 | Alabama Securities Commission 401 Adams Avenue, Suite 280 Montgomery, AL 36104 |
| Alaska | Money Transmitter License, #AK-MT-011268 | Department of Commerce, Community and Economic Development Division of Banking & Securities 550 West 7th, Suite 1850 Anchorage, Alaska 99501 |
| Arizona | Money Transmitter, MT-0949332 | Arizona Department of Financial Institutions 2910 N. 44th Street, Suite 310 Phoenix, AZ 85018 |
| Arkansas | Money Transmission License, 115335 | Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201-1692 |
| Delaware | Sale of Checks and Transmission of Money, 027104 | Office of the State Bank Commissioner 555 E. Loockerman Street, Suite 210 Dover, DE 19901 |
| District of Columbia | District of Columbia Money Transmitter License, MTR1544336 | Department of Insurance, Securities, and Banking 810 First Street, NE, Suite 701 Washington, District of Columbia 20002 |
| Florida | Money Transmitters Part II #FT230000232 | Florida Office of Financial Regulation 101 E. Gaines Street Tallahassee, FL 32399 |
| Georgia | Georgia Seller of Payment Instruments License, 63330 | Georgia Department of Banking and Finance Money Services Businesses 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565 |
| Idaho | Money Transmitter License, MTL-230 | Idaho Department of Finance, Securities Bureau 800 Park Boulevard, Suite 200 Boise, ID 83720-0031 |
| Illinois | Money Transmitter License, MT.0000336 | Division of Financial Institutions 100 West Randolph, 9th Floor Chicago, IL 60601 |
| Iowa | Iowa Money Services License, 2018-0106 | State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309 |
| Kansas | Kansas Money Transmitter License, MT.0000139 | Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603 |
| Louisiana | Money Transmitter License | Louisiana Office of Financial Institutions Post Office Box 94095 Baton Rouge, LA 70804-9095 |
| Maine | Maine Money Transmitter License, NMT1694296 | Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 76 Northern Avenue Gardiner, ME 04345 |
| Maryland | Maryland Money Transmitter License, 12-1544336 | Maryland Commissioner of Financial Regulation 1100 North Eutaw Street, Suite 611, Baltimore, Maryland 21201 |
| Michigan | Michigan Money Transmitter License, MT0021807 | Michigan Department of Insurance and Financial Institutions PO Box 30220 Lansing MI 48909-7720 |
| Minnesota | Minnesota Money Transmitter License, MN-MT-1544336 | Minnesota Department of Commerce and Financial Institutions Division 85 7th Place East Suite 500 St. Paul, MN 55101 |
| Mississippi | Mississippi Money Transmitter License | Mississippi Department of Banking and Consumer Finance Post Office Box 12129 Jackson, MS 39236 |
| Nebraska | Nebraska Money Transmitter License | Nebraska Department of Banking & Finance 1526 K Street, Suite 300 Lincoln, NE 68508-2732 |
| New Hampshire | New Hampshire Money Transmitter License, 22531-MT | New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, NH 03301 |
| New Jersey | New Jersey Money Transmitter License, 1803722 | New Jersey Department of Banking and Insurance 20 West State Street, PO Box 325 Trenton, NJ 08625 |
| New Mexico | New Mexico Money Transmission License | New Mexico Financial Institutions Department Mortgage Unit 2550 Cerrillos Road, 3rd Floor PO Box 25101 (87504) Sante Fe, NM 87505 |
| North Carolina | North Carolina Money Transmitter License, 181872 | North Carolina Commissioner of Banks 316 W. Edenton Street Raleigh, NC 27603 |
| North Dakota | North Dakota Money Transmitter License, MT103369 | North Dakota Department of Financial Institutions 2000 Schafer Street, Suite G Bismark, ND 58501 |
| Ohio | Ohio Money Transmitter License, OHMT 148 | Ohio Division of Financial Institutions 77 South High Street, 21st Floor Columbus, OH 43215 |
| Oklahoma | Oklahoma - DOB Money Transmission License, okdob001 | Oklahoma Department of Banking 2900 North Lincoln Bouldevard Oklahoma City, OK 73105 |
| Oregon | Oregon Money Transmitter License, MTX-30212 | Oregon Department of Consumer and Business Services Division of Finance and Corporate Securities PO Box 14480, 350 Winter St., NE, Suite 410 Salem, Oregon 97309-0405 |
| Puerto Rico | Puerto Rico Money Transmitter License, TM-079 | Office of the Commissioner of Financial Institutions 1492 Ponce de León Avenue, Suite 600 Centro Europa Building San Juan, PR 00907 |
| Rhode Island | Rhode Island Electronic Money Transfers, 20193752MT | Department of Business Regulation 1511 Pontiac Ave Cranston, RI 02920 |
| South Carolina | South Carolina-AG Money Transmitter License | Office of the Attorney General Money Services Division P. O. Box 11549 Columbia, SC 29211-1549 |
| South Dakota | South Dakota Money Transmitter License, MT.2150 | South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Avenue, Suite 1 Pierre, South Dakota 57501 |
| Tennessee | Tennessee Money Transmitter License, 1544336 | Tennessee Department of Financial Institutions 312 Rosa L. Parks Avenue, 26th Floor Nashville, TN 37243 |
| Virginia | Virginia Money Order Seller and Money Transmitter License, MO-378 | Bureau of Financial Institutions State Corporation Commission 1300 East Main Street, Suite 800 P.O. Box 640 Richmond, Virginia 23218-0640 |
| Washington | Washington Money Transmitter (includes Currency Exchange), 550-MT-106609 | State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, WA 98501 |
| West Virginia | West Virginia Money Transmitter License, WVMT-1544336 | West Virginia Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302 |