State License and Disclosure Information

 

Alaska

Please note that this license does not cover the transmission of virtual currency. If you have an issue with Bittrex’s site or services, please first file a support request at https://support.bittrex.com or use our live chat function found there. You may write to Bittrex at 800 Fifth Ave, Suite 4100, Seattle, WA 98104.

If your issue is unresolved by Bittrex, Inc. [+1(833)247-1844], please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Formal complaints must be in writing, please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Formal complaint forms may be submitted via:

  1. Fax:  907-465-1230
  2. Email: msb_licensing@alaska.gov
  3. Mail:  Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807

If you have questions regarding formal complaints, please call 907-465-2521

Florida

BY GRANTING BITTREX A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.

  • S. currency is legal tender backed by the U.S. government.
  • Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.
  • The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.
  • Holding digital and virtual currencies carries exchange rate and other types of risk.

POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISER REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.

If you have a question or complaint, please contact https://support.bittrex.com/hc/en-us

Maryland

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Bittrex, Inc. (License No. 12-1544336 and NMLS ID: 1544336) by contacting the Commissioner's office at: 500 North Calvert Street, Suite 402, Baltimore, Maryland 21202, or (888) 784-0136.

Minnesota Disclosure

Bittrex warns its users to watch out for phishing scams or other kinds of fraud. If you believe that your Bittrex Account has been accessed without your authorization or if you’ve otherwise been a victim of fraud, for the fastest response please contact the Bittrex Fraud Reporting Hotline by dialing +1(833)247-1844. You can also file a support request at https://support.bittrex.com, or use our live chat function found there. You may write to Bittrex at 800 Fifth Ave, Suite 4100, Seattle, WA 98104.

New York

New York residents are not permitted to be customers. See our Terms of Service, section 2.2.

Texas

Bittrex warns its users to watch out for phishing scams or other kinds of fraud. See our support article and educate yourself about fraud. https://bittrex.zendesk.com/hc/en-us/articles/360007052671-Too-good-to-be-true-It-probably-is-

If you believe that your Bittrex Account has been accessed without your authorization or if you’ve otherwise been a victim of fraud, for the fastest response please contact the Bittrex Fraud Reporting Hotline by dialing +1(833)247-1844. You can also file a support request at https://support.bittrex.com, or use our live chat function found there. You may write to Bittrex at 800 Fifth Ave, Suite 4100, Seattle, WA 98104. If Bittrex is unable to resolve your issue, you may also contact the Texas Department of Banking at 2601 North Lamar Boulevard, Austin, Texas 78705, (877) 276-5554, or www.dob.texas.gov.

Vermont

Vermont has special privacy provisions that can be found in our Privacy Policy, https://bittrex.zendesk.com/hc/en-us/articles/360000524951-Bittrex-Inc-Privacy-Policy-Version-3

Washington State

  • A schedule of all fees charged by Bittrex is here: https://bittrex.zendesk.com/hc/en-us/articles/115003684371-BITTREX-SERVICE-FEES-AND-WITHDRAWAL-LIMITATIONS
  • The products and services provided are not insured or guaranteed by an agency of the United States, except for fiat deposits held on behalf of customers at Bittrex's banks, which are insured by the Federal Deposit Insurance Corporation.
  • As noted in our Terms of Service, the transfer of virtual currency is irrevocable. All trades are final. Our cross-chain deposit policy can be found here: https://bittrex.zendesk.com/hc/en-us/articles/115000961172-Bittrex-s-Crosschain-Recovery-Policy
  • As noted in our Terms of Service, you are exclusively responsible for ensuring the security of your account, your own trades, trade cancellations, deposits, and withdrawals and are responsible for any errors or liabilities incurred therein. In the event of such errors, you should contact us as soon as possible and we will attempt to assist, but make no representations that we will be able to correct such mistakes.
  • Fraudulent transactions may result in the loss of your money with no recourse.

 

State License Information State Contact Information
Alabama Sale of Checks License, SC 618 Alabama Securities Commission
401 Adams Avenue, Suite 280
Montgomery, AL 36104
Alaska Money Transmitter License, #AK-MT-011268 Department of Commerce, Community and Economic Development
Division of Banking & Securities
550 West 7th, Suite 1850
Anchorage, Alaska 99501
Arizona  Money Transmitter, MT-0949332 Arizona Department of Financial Institutions
2910 N. 44th Street, Suite 310
Phoenix, AZ 85018
Arkansas Money Transmission License, 115335 Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201-1692
Delaware Sale of Checks and Transmission of Money, 027104  Office of the State Bank Commissioner
555 E. Loockerman Street, Suite 210
Dover, DE 19901
District of Columbia District of Columbia Money Transmitter License, MTR1544336 Department of Insurance, Securities, and Banking
810 First Street, NE, Suite 701
Washington, District of Columbia 20002
Florida Money Transmitters Part II  #FT230000232 Florida Office of Financial Regulation
101 E. Gaines Street
Tallahassee, FL 32399
Georgia Georgia Seller of Payment Instruments License, 63330 Georgia Department of Banking and Finance
Money Services Businesses
2990 Brandywine Road, Suite 200
Atlanta, GA 30341-5565
Idaho  Money Transmitter License, MTL-230 Idaho Department of Finance, Securities Bureau
800 Park Boulevard, Suite 200
Boise, ID 83720-0031
Illinois Money Transmitter License, MT.0000336 Division of Financial Institutions
100 West Randolph, 9th Floor
Chicago, IL 60601
Iowa Iowa Money Services License, 2018-0106 State of Iowa Division of Banking
200 E. Grand Avenue, Suite 300
Des Moines, IA 50309
Kansas Kansas Money Transmitter License, MT.0000139 Kansas Office of the State Bank Commissioner
700 SW Jackson Street, Suite 300
Topeka, KS 66603
Maine Maine Money Transmitter License, NMT1694296 Department of Professional & Financial Regulation
Bureau of Consumer Credit Protection
76 Northern Avenue
Gardiner, ME 04345
Maryland Maryland Money Transmitter License, 12-1544336 Maryland Commissioner of Financial Regulation
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202
Michigan Michigan Money Transmitter License, MT0021807 Michigan Department of Insurance and Financial Institutions
PO Box 30220
Lansing MI 48909-7720
Mississippi Mississippi Money Transmitter License Mississippi Department of Banking and Consumer Finance
Post Office Box 12129
Jackson, MS 39236
Nebraska Nebraska Money Transmitter License Nebraska Department of Banking & Finance
1526 K Street, Suite 300
Lincoln, NE 68508-2732
New Hampshire New Hampshire Money Transmitter License, 22531-MT New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord, NH 03301
New Jersey New Jersey Money Transmitter License, 1803722 New Jersey Department of Banking and Insurance
20 West State Street, PO Box 325
Trenton, NJ 08625
New Mexico New Mexico Money Transmission License New Mexico Financial Institutions Department Mortgage Unit
2550 Cerrillos Road, 3rd Floor
PO Box 25101 (87504)
Sante Fe, NM 87505
North Carolina North Carolina Money Transmitter License, 181872 North Carolina Commissioner of Banks
316 W. Edenton Street
Raleigh, NC 27603
North Dakota North Dakota Money Transmitter License, MT103369 North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismark, ND 58501
Ohio Ohio Money Transmitter License, OHMT 148  Ohio Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, OH 43215
Oklahoma Oklahoma - DOB Money Transmission License, okdob001 Oklahoma Department of Banking
2900 North Lincoln Bouldevard
Oklahoma City, OK 73105
Oregon Oregon Money Transmitter License, MTX-30212 Oregon Department of Consumer and Business Services
Division of Finance and Corporate Securities
PO Box 14480, 350 Winter St., NE, Suite 410
Salem, Oregon 97309-0405
Puerto Rico Puerto Rico Money Transmitter License, TM-079 Office of the Commissioner of Financial Institutions
1492 Ponce de León Avenue, Suite 600
Centro Europa Building
San Juan, PR 00907
Rhode Island Rhode Island Electronic Money Transfers, 20193752MT Department of Business Regulation
1511 Pontiac Ave
Cranston, RI 02920
South Carolina South Carolina-AG Money Transmitter License Office of the Attorney General
Money Services Division
P. O. Box 11549
Columbia, SC 29211-1549
South Dakota South Dakota Money Transmitter License, MT.2150 South Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, South Dakota 57501
Texas Texas - DOB Money Transmitter License, 3171 Texas Department of Banking
2601 North Lamar Blvd
Austin, TX 78075
Washington Washington Money Transmitter (includes Currency Exchange), 550-MT-106609 State of Washington - Department of Financial Institutions
Division of Consumer Services
150 Israel Road, S.W.
Tumwater, WA 98501
West Virginia West Virginia Money Transmitter License, WVMT-1544336 West Virginia Division of Financial Institutions
900 Pennsylvania Avenue, Suite 306
Charleston, WV 25302
Wyoming  Wyoming Money Transmitter License, 7260 Wyoming Department of Audit Hathaway Building
2300 Capitol Ave., 2nd Floor
Cheyenne, WY 82002
(307) 777-6605
Maryland
Maryland Money Transmitter License, 12-1544336
Michigan
Michigan Money Transmitter License, MT0021807
Mississippi
Mississippi Money Transmitter License
Nebraska
Nebraska Money Transmitter License
New Hampshire
New Hampshire Money Transmitter License, 22531-MT
New Jersey
New Jersey Money Transmitter License, 1803722
New Mexico
New Mexico Money Transmission License
North Carolina
North Carolina Money Transmitter License, 181872
North Dakota
North Dakota Money Transmitter License, MT103369
Ohio
Ohio Money Transmitter License, OHMT 148
Oklahoma
Oklahoma - DOB Money Transmission License, okdob001
Oregon
Oregon Money Transmitter License, MTX-30212
Puerto Rico
Puerto Rico Money Transmitter License, TM-079
Rhode Island
Rhode Island Electronic Money Transfers, 20193752MT
South Carolina
South Carolina-AG Money Transmitter License
South Dakota
South Dakota Money Transmitter License, MT.2150
Texas
Texas - DOB Money Transmitter License, 3171
Washington
West Virginia
West Virginia Money Transmitter License, WVMT-1544336
Wyoming
Wyoming Money Transmitter License, 7260
Washington Money Transmitter (includes Currency Exchange), 550-
MT-106609
State Contact Information
Alabama Securities Commission
401 Adams Avenue, Suite 280
Montgomery, AL 36104
Department of Commerce, Community and Economic Development
Division of Banking & Securities
550 West 7th, Suite 1850
Anchorage, Alaska 99501
Arizona Department of Financial Institutions
2910 N. 44th Street, Suite 310
Phoenix, AZ 85018
Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201-1692
Office of the State Bank Commissioner
555 E. Loockerman Street, Suite 210
Dover, DE 19901
Department of Insurance, Securities, and Banking
810 First Street, NE, Suite 701
Washington, District of Columbia 20002
Florida Office of Financial Regulation
101 E. Gaines Street
Tallahassee, FL 32399
Georgia Department of Banking and Finance
Money Services Businesses
2990 Brandywine Road, Suite 200
Atlanta, GA 30341-5565
Idaho Department of Finance, Securities Bureau
800 Park Boulevard, Suite 200
Boise, ID 83720-0031
Division of Financial Institutions
100 West Randolph, 9th Floor
Chicago, IL 60601
State of Iowa Division of Banking
200 E. Grand Avenue, Suite 300
Des Moines, IA 50309
Kansas Office of the State Bank Commissioner
700 SW Jackson Street, Suite 300
Topeka, KS 66603
Department of Professional & Financial Regulation
Bureau of Consumer Credit Protection
76 Northern Avenue
Gardiner, ME 04345
Maryland Commissioner of Financial Regulation
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202
Michigan Department of Insurance and Financial Institutions
PO Box 30220
Lansing MI 48909-7720
Mississippi Department of Banking and Consumer Finance
Post Office Box 12129
Jackson, MS 39236
Nebraska Department of Banking & Finance
1526 K Street, Suite 300
Lincoln, NE 68508-2732
New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord, NH 03301
New Jersey Department of Banking and Insurance
20 West State Street, PO Box 325
Trenton, NJ 08625
New Mexico Financial Institutions Department Mortgage Unit
2550 Cerrillos Road, 3rd Floor
PO Box 25101 (87504)
Sante Fe, NM 87505
North Carolina Commissioner of Banks
316 W. Edenton Street
Raleigh, NC 27603
North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismark, ND 58501
Ohio Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, OH 43215
Oklahoma Department of Banking
2900 North Lincoln Bouldevard
Oklahoma City, OK 73105
Oregon Department of Consumer and Business Services
Division of Finance and Corporate Securities
PO Box 14480, 350 Winter St., NE, Suite 410
Salem, Oregon 97309-0405
Office of the Commissioner of Financial Institutions
1492 Ponce de León Avenue, Suite 600
Centro Europa Building
San Juan, PR 00907
Department of Business Regulation
1511 Pontiac Ave
Cranston, RI 02920
Office of the Attorney General
Money Services Division
P. O. Box 11549
Columbia, SC 29211-1549
South Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, South Dakota 57501
Texas Department of Banking
2601 North Lamar Blvd
Austin, TX 78075
State of Washington - Department of Financial Institutions
Division of Consumer Services
150 Israel Road, S.W.
Tumwater, WA 98501
West Virginia Division of Financial Institutions
900 Pennsylvania Avenue, Suite 306
Charleston, WV 25302
Wyoming Department of Audit Hathaway Building
2300 Capitol Ave., 2nd Floor
Cheyenne, WY 82002
(307) 777-6605
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