Bittrex would like to announce an additional 48 hour extension period for BTG and BTCP token holders to remove their tokens.
An email was sent to impacted customers on October 5, 2018, stating that the BTG and BTCP wallets would be removed on November 5, 2018. Given that we noticed a large number of customers have not removed their balances, we are offering a one time extension.
For any customers that have balances within those wallets, they must withdrawal their assets before Friday, November 9, 2018. On this date, the assets will become unrecoverable. Wallet removals are a routine part of our ongoing platform management for performance and operational efficiency.
To withdraw your tokens, please login to https://www.bittrex.com (for US Customers) or https://international.bittrex.com (for non-US customers) and click Wallets. Next, you will need to search for the impacted wallet and click the withdrawal button to open the withdraw dialog. Then, you will be able to withdraw your balance. Please note if your balance is below the minimum withdrawal amount for the wallet, you will not be able to withdraw it.
If you have any issues withdrawing before the November 9, 2018 deadline, immediately file a support ticket at: https://support.bittrex.com
We are concerned that several customers may have missed our previous email. In order to ensure you receive future emails please make sure to whitelist emails from email@example.com.
For additional information about this process, review the Bittrex Market and Token Removal Policy support article at: https://support.bittrex.com/hc/en-us/articles/360000474232-Bittrex-Market-Token-Removal-Policy
The wallets that will be removed are: