Bittrex is always looking to provide the highest-quality customer experience. As part of that commitment, we are providing advanced notice that by February 16, 2018, Bittrex will transition Ethereum and all Ethereum tokens to a single contract address per account.
Why is Bittrex doing this?
Moving Ethereum tokens to a single contract address (“single address”) will allow customers to save money on network fees and help reduce user error. Additionally, this action will simplify and improve the overall performance of the Bittrex platform.
A single address provides the following benefits:
- Reduces the network fees associated with deposits;
- Mitigates the risk of customers depositing Ethereum tokens to the wrong address; and
- Improves the overall user experience and performance of the Bittrex platform.
What do I need to do if I have an existing Ethereum address?
Before making any deposits verify your currently assigned address on the Holdings tab. If that address is blank, you’ll need to generate a new one by clicking the “New Address” button.
If you are using APIs, scripts, or otherwise making automated deposits, please don’t assume previously-assigned addresses are still valid. You should always check your address before initiating a deposit. For more information read: https://support.bittrex.com/hc/en-us/articles/115003723911-Developer-s-Guide-API.
Will any balances or tokens be impacted by the single address update?
No user balances or tokens will be impacted by this update.
What if I accidentally use my old Ethereum addresses after receiving my new, single address?
Assets transferred to old token addresses will automatically be credited to your account until March 9, 2018. After this date, any assets transferred to the old addresses MAY NOT be credited to your account, requiring customers to open a support ticket. You may open a ticket by using this link: https://support.bittrex.com.
I am a new Ethereum user, do I need to do anything special?
No. Just create a deposit address for the token you wish to use, and that address will be used for all future Ethereum-based token deposits.