Fiat Withdrawal Issues and FAQ

 

Below you will find some issues and frequently asked questions we receive about fiat withdrawals on Bittrex, and some helpful guidance. For issues and questions about fiat deposits, please visit this article.


Table of Contents

1. Bank (ACH) Withdrawals
a. Issues
b. FAQ

2. Debit Card Withdrawals
a. Issues
b. FAQ

3. Wire Transfer Withdrawals
a. Issues
b. FAQ

 

streamlinehq-money-bank-money-shopping-50.png Bank (ACH) Withdrawals

Issues:

My transaction status shows Invalid.
This usually means you need to re-connect your bank account to your Bittrex account.

If this is not the case, please contact Bittrex support so we can investigate further.

 

FAQ:

What fees does Bittrex charge for ACH withdrawals?
There are no fees on ACH withdrawals! This and other important information can be found in this article.
What are my withdrawal holds?
Fiat funds deposited by ACH will be subject to a withdrawal hold for 14 days for accounts opened less than 180 days ago, and 10 days for accounts opened more than 180 days ago. This and other important information can be found in this article.
Can I trade during the withdrawal hold period?
During this time you should be able to trade, however, some customers with recent fiat deposits may not have the ability to purchase in all markets. If this is the case, these customers will be able to purchase in previously restricted markets after the hold period has ended.
Why do I have to wait two minutes after logging in to make a withdrawal?
This is a measure put in place for added security on your Bittrex account.

withdrawal_wait_2_minutes.PNG

I submitted a fiat application to add my bank for wire transfers and was approved, do I still need to link my bank account for ACH?

Yes, if you would like to make both types of transactions, you still need to link your bank account to your Bittrex account for ACH transfers. This is because ACH transfers use Automated Clearing House to process transactions, while wire transfers are processed using the Fedwire Transfer system.

 

streamlinehq-money-atm-card-1-money-shopping-50.png Debit Card Withdrawals

Issues:

There is no option to withdraw funds from my Bittrex account back to my debit card.

When you initiate a withdrawal, you will only see two methods in the withdrawal window:

Fiat_USD_withdrawal_methods.png

This is because deposits into your Bittrex account from your debit card are supported, however, you cannot withdraw from your Bittrex account back to your debit card. To withdraw your funds, you must either:

  • Use Bank (ACH) Transfer: Withdraw the funds to your bank via ACH transfer, or
  • Use Wire Transfer: Submit a fiat application so we can enable the option on your account to withdraw via Wire Transfer

 

FAQ:

How can I withdraw funds that were deposited from a debit card?

Withdrawals to a debit card are not supported. To withdraw your funds, you must either:

  • Use Bank (ACH) Transfer: Withdraw the funds to your bank via ACH transfer, or
  • Use Wire Transfer: Submit a fiat application so we can enable the option on your account to withdraw via Wire Transfer
What are my withdrawal holds?

Fiat funds deposited by card will be subject to a withdrawal hold for 10 days for accounts opened less than 45 days ago. This and other important information can be found in this article.

Can I trade during the withdrawal hold period?
During this time you should be able to trade, however, some customers with recent fiat deposits may not have the ability to purchase in all markets. If this is the case, these customers will be able to purchase in previously restricted markets after the hold period has ended.

 

streamlinehq-shopping-bank-investing-and-banking-free-vector-samples-50.png Wire Transfer Withdrawals

Issues:

I cannot withdraw an amount smaller than $35 USD.
$35 USD is the minimum withdrawal amount for wire withdrawals. If you see this error, please increase the withdrawal amount to $35 or more.

withdrawal_too_small.png

My domestic wire withdrawal failed.
There are multiple reasons why this may happen, but they are all related to your bank. We suggest reaching out to your bank for more information.

Please also make sure that the name on your bank account matches the name in your Bittrex account (under My Account > My Profile > Name).

 

FAQ:

How do I submit a fiat application?
Detailed instructions can be found in this article.
What fees does Bittrex charge for wire withdrawals?
There is a $25 fee for wire withdrawals. This and other important information can be found in this article.

Note:

Your bank may charge a fee for deposits and/or withdrawals.

What are my withdrawal holds?
Fiat funds deposited by wire will be subject to a withdrawal hold for 10 days for accounts opened less than 45 days ago. This and other important information can be found in this article.
Can I trade during the withdrawal hold period?
During this time you should be able to trade, however, some customers with recent fiat deposits may not have the ability to purchase in all markets. If this is the case, these customers will be able to purchase in previously restricted markets after the hold period has ended.
Why do I have to wait two minutes after logging in to make a withdrawal?
This is a measure put in place for added security on your Bittrex account.

withdrawal_wait_2_minutes.PNG

 

If you have an issue or a question not listed here, or you need additional assistance, please contact Bittrex Support so we can assist!  

 

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